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Intas Pharmaceuticals logo — Intas Pharmaceuticals Customer Support Executive at Intas Pharmaceuticals
Intas Pharmaceuticals

Customer Support Executive

Job · Full-timeHybridVaranasi, Uttar Pradesh0–2 years3 openingsImmediate / Rolling

About this role

Start your professional career with Intas Pharmaceuticals in Varanasi as a Customer Support Executive. This full-time role is built for freshers and candidates with 0–2 years of experience who want responsibility and growth from day one. As a Customer Support Executive, you will work alongside…

Skills you'll use

CommunicationCustomer SupportCRMProblem SolvingEmail EtiquettePatienceMS ExcelMultitasking

What you'll do

  • Handle customer queries via calls, chat and email
  • Resolve issues and escalate when needed
  • Log interactions accurately in the CRM
  • Maintain high customer-satisfaction scores
  • Collaborate with the team, document your work and act on feedback

Who can apply

  • Bachelor’s degree / diploma in a relevant field (freshers welcome)
  • Working knowledge of Communication, Customer Support, CRM, Problem Solving
  • 0–2 years of experience (fresh graduates encouraged to apply)
  • Strong communication, ownership and a problem-solving mindset
  • Based in or willing to relocate to Varanasi, Uttar Pradesh (or remote where applicable)

Perks & benefits

Competitive salaryPerformance incentivesHealth insuranceStructured onboarding & mentorshipLearning & certification supportClear career growth & internal mobility

Interview & selection process

3 rounds — typical selection flow for this role:

  1. 1Application Screening — the Intas Pharmaceuticals recruitment team reviews your resume, skills and (where relevant) projects/portfolio for fit with the Customer Support Executive role in Varanasi.
  2. 2Assessment / Assignment — a short practical task or case study to evaluate your operations skills.
  3. 3Technical / Functional Interview — a discussion of your skills, past work and a hands-on round relevant to Customer Support Executive.
  4. 4HR Discussion — a conversation about your goals, availability, expectations and the offer with Intas Pharmaceuticals.

About Intas Pharmaceuticals

Intas Pharmaceuticals is a pharmaceuticals and life sciences organisation with an active presence in India and a track record of hiring and developing young talent. The team believes the best way to grow people is by doing real work, so new joiners are given genuine ownership from the…

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