MyInternships.in
Infibeam Avenues logo — Infibeam Avenues Customer Support Executive at Infibeam Avenues
Infibeam Avenues

Customer Support Executive

Job · Full-timeWork from HomePrayagraj, Uttar Pradesh0–2 years4 openingsImmediate / Rolling
Apply Now
Featured

Featured Government Job — IBPS PO 2026

Nationwide bank officer recruitment — apply before the last date

IBPS official logo

IBPS — Institute of Banking Personnel Selection

Probationary Officer (PO / MT)

CRP PO/MT-XVI

Vacancies
6,715
Last date to apply
21 Jul 2026
Salary starting from
₹48,480 / month

Prelims on 22–23 Aug 2026 · Graduates in any discipline are eligible · Approx. in-hand ₹57,000 – ₹60,000 in-hand.

View Full Details & Apply

About this role

Infibeam Avenues has an immediate opening for a Customer Support Executive in Prayagraj. If you are a fresher (or have up to 2 years of experience) looking to build a stable, rewarding career, this role is for you. As a Customer Support Executive, you will work alongside experienced professionals…

Skills you'll use

CommunicationCustomer SupportCRMProblem SolvingEmail EtiquettePatienceMS ExcelMultitasking

What you'll do

  • Handle customer queries via calls, chat and email
  • Resolve issues and escalate when needed
  • Log interactions accurately in the CRM
  • Maintain high customer-satisfaction scores
  • Collaborate with the team, document your work and act on feedback

Who can apply

  • Bachelor’s degree / diploma in a relevant field (freshers welcome)
  • Working knowledge of Communication, Customer Support, CRM, Problem Solving
  • 0–2 years of experience (fresh graduates encouraged to apply)
  • Strong communication, ownership and a problem-solving mindset
  • Based in or willing to relocate to Prayagraj, Uttar Pradesh (or remote where applicable)

Perks & benefits

Performance incentivesHealth insuranceStructured onboarding & mentorshipLearning & certification supportClear career growth & internal mobilityPaid leaves

Interview & selection process

4 rounds — typical selection flow for this role:

  1. 1Application Screening — the Infibeam Avenues recruitment team reviews your resume, skills and (where relevant) projects/portfolio for fit with the Customer Support Executive role in Prayagraj.
  2. 2Assessment / Assignment — a short practical task or case study to evaluate your operations skills.
  3. 3Technical / Functional Interview — a discussion of your skills, past work and a hands-on round relevant to Customer Support Executive.
  4. 4Second Interview — a deeper discussion with the team lead / hiring manager on real scenarios and problem solving.
  5. 5HR Discussion — a conversation about your goals, availability, expectations and the offer with Infibeam Avenues.

About Infibeam Avenues

Infibeam Avenues is a fintech and e-commerce organisation with an active presence in India and a track record of hiring and developing young talent. The team believes the best way to grow people is by doing real work, so new joiners are given genuine ownership from the start. Working here means…
Apply Now Find jobs at Infibeam Avenues

Searching for “Infibeam Avenues jobs” or “jobs at Infibeam Avenues”? You’re in the right place.

Sponsored — Deals for Professionals

Sponsored

Ready to apply for Customer Support Executive?

Free to apply · takes under 2 minutes · Infibeam Avenues reviews on a rolling basis.

Apply Now