About this internship
Foundever is hiring a Customer Support Associate (Entry Level) for its Bengaluru team. Foundever is a global customer experience technology company (formed from Sitel Group and SYKES) supporting 750+ brands across 45 countries with customer service, support and corporate functions. It operates…
Skills you'll use
CommunicationEnglish ProficiencyProblem SolvingCRM ToolsMS OfficeActive ListeningEmail EtiquetteMultitasking
What you'll do
- Handle customer queries via calls, chat and email professionally
- Resolve issues and escalate complex cases appropriately
- Maintain accurate records in CRM systems
- Meet quality and productivity targets
- Share feedback to improve the customer experience
- Collaborate with team leads and other departments
Who can apply
- Excellent verbal and written communication
- Customer-first attitude and patience
- Basic computer and CRM proficiency
- Willingness to work in shifts (for some roles)
- Problem-solving and multitasking ability
- Eagerness to learn
Perks & benefits
Mentorship from experienced professionalsExposure to real, production-grade projectsCertificate & letter of recommendationLearning & development supportPre-placement offer (PPO) for top performers
About Foundever
Foundever is a global customer experience technology company (formed from Sitel Group and SYKES) supporting 750+ brands across 45 countries with customer service, support and corporate functions. It operates delivery centers in multiple Indian cities.
Visit Foundever’s official website ↗Searching for “Foundever internships” or “internship at Foundever”? You’re in the right place.
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