About this internship
Teleperformance is hiring a Customer Support Associate (Entry Level) for its Gurugram team. Teleperformance (TP) is a global leader in digitally integrated customer experience management and business services, delivering omnichannel customer support, back-office and consulting. TP India employs a…
Skills you'll use
CommunicationEnglish ProficiencyProblem SolvingCRM ToolsMS OfficeActive ListeningEmail EtiquetteMultitasking
What you'll do
- Handle customer queries via calls, chat and email professionally
- Resolve issues and escalate complex cases appropriately
- Maintain accurate records in CRM systems
- Meet quality and productivity targets
- Share feedback to improve the customer experience
- Collaborate with team leads and other departments
Who can apply
- Excellent verbal and written communication
- Customer-first attitude and patience
- Basic computer and CRM proficiency
- Willingness to work in shifts (for some roles)
- Problem-solving and multitasking ability
- Eagerness to learn
Perks & benefits
Mentorship from experienced professionalsExposure to real, production-grade projectsCertificate & letter of recommendationLearning & development supportPre-placement offer (PPO) for top performers
About Teleperformance
Teleperformance (TP) is a global leader in digitally integrated customer experience management and business services, delivering omnichannel customer support, back-office and consulting. TP India employs a workforce of 75,000+ across multiple cities.
Visit Teleperformance’s official website ↗Searching for “Teleperformance internships” or “internship at Teleperformance”? You’re in the right place.
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