About this internship
Concentrix is hiring a Customer Support Associate (Entry Level) for its Bengaluru team. Concentrix is a global customer experience and technology services company providing customer engagement, digital transformation and business process outsourcing. It is one of India's largest CX employers…
Skills you'll use
CommunicationEnglish ProficiencyProblem SolvingCRM ToolsMS OfficeActive ListeningEmail EtiquetteMultitasking
What you'll do
- Handle customer queries via calls, chat and email professionally
- Resolve issues and escalate complex cases appropriately
- Maintain accurate records in CRM systems
- Meet quality and productivity targets
- Share feedback to improve the customer experience
- Collaborate with team leads and other departments
Who can apply
- Excellent verbal and written communication
- Customer-first attitude and patience
- Basic computer and CRM proficiency
- Willingness to work in shifts (for some roles)
- Problem-solving and multitasking ability
- Eagerness to learn
Perks & benefits
Mentorship from experienced professionalsExposure to real, production-grade projectsCertificate & letter of recommendationLearning & development supportPre-placement offer (PPO) for top performers
About Concentrix
Concentrix is a global customer experience and technology services company providing customer engagement, digital transformation and business process outsourcing. It is one of India's largest CX employers, present across ~14 cities including Bengaluru, Hyderabad, Gurugram and Pune.
Visit Concentrix’s official website ↗Searching for “Concentrix internships” or “internship at Concentrix”? You’re in the right place.
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