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HDFC Life Insurance logo — HDFC Life Insurance Customer Success Intern at HDFC Life Insurance
HDFC Life Insurance

Customer Success Intern

InternshipHybridGIFT City, Gandhinagar, Gujarat6 months36K/mo4 openingsImmediate / Rolling
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About this internship

Join HDFC Life Insurance in GIFT City, Gandhinagar as a Customer Success Intern. This entry-level internship is designed for students and recent graduates who learn best by building, shipping and getting real feedback on customer success and account retention work. About the role As a Customer…

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Not quite right? These internships in GIFT City, Gandhinagar, Gujarat match the same skills — apply to a few to improve your chances.

Skills you'll use

Churn PreventionSaaS OnboardingNet Revenue Retention (NRR) TrackingCustomer Health ScoringCRM Hygiene (HubSpot / Salesforce)QBR PreparationEscalation ManagementProduct Training & EnablementUsage AnalyticsWritten Communication

What you'll do

  • Work on onboarding customers and spotting churn risk before it happens alongside the core team
  • Apply Churn Prevention, SaaS Onboarding, Net Revenue Retention (NRR) Tracking, Customer Health Scoring to live, production-facing problems
  • Document your work clearly for reviewers and stakeholders
  • Participate in reviews and act on the feedback you receive
  • Collaborate across engineering, product, design or business as required
  • Follow the team's quality, testing and documentation standards

Who can apply

  • Pursuing or recently completed BBA/MBA, B.Com, B.E./B.Tech, B.A. or any graduate with strong communication — 2026 freshers & final-year students welcome
  • Working knowledge of Churn Prevention, SaaS Onboarding, Net Revenue Retention (NRR) Tracking (or a genuine willingness to learn them)
  • Strong fundamentals in your discipline and clear problem-solving ability
  • Care with detail and the discipline to document your work
  • Clear written and verbal communication in English
  • Based in or willing to work from GIFT City, Gandhinagar, Gujarat

Perks & benefits

Flexible working hoursNetworking with senior professionalsInternship CertificateLetter of RecommendationMentorship from a named mentor

Interview & selection process

3 rounds — typical selection flow for this role:

  1. 1Application screening & resume shortlisting by the talent team
  2. 2Technical interview on fundamentals and your projects
  3. 3HR discussion — stipend, start date, expectations and offer

About HDFC Life Insurance

HDFC Life Insurance operates in the life insurance sector and has an active presence in GIFT City, Gandhinagar. Interns here are put on real work from the start, because the team's view is that the fastest way to learn a craft is to practise it under people who already do it well — not to watch it…
Visit HDFC Life Insurance’s official website ↗
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