HCLTech

Customer Support Intern at HCLTech

InternshipIn OfficeNoida3 months18K/mo2 openingsWithin 30 days

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Featured Government Job — IBPS PO 2026

Nationwide bank officer recruitment — apply before the last date

IBPS — Institute of Banking Personnel Selection

Probationary Officer (PO / MT)

CRP PO/MT-XVI

Vacancies: 6,715
Last date to apply: 21 Jul 2026
Salary starting from: ₹48,480 / month

Prelims on 22–23 Aug 2026 · Graduates in any discipline are eligible · Approx. in-hand ₹57,000 – ₹60,000 in-hand.

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About this internship

HCLTech is hiring a Customer Support Intern in Noida for a 3-month, fully mentored internship. This is real, reviewed work on live projects — not a training sandbox or a certificate mill. About the internship You will join the customer support team and work alongside people who do this…

Skills you'll use

CommunicationCustomer ServiceCRMTicketing SystemsProblem SolvingEmail EtiquetteProduct KnowledgeDocumentationEmpathyEscalation Handling

What you'll do

Respond to customer queries across channels.
Log and track issues through to resolution.
Escalate complex cases with clear context.
Maintain help documentation and FAQs.
Document your work so the next person can pick it up

Who can apply

Education: pursuing or completed any Bachelor's or Master's degree
Graduation year: 2025, 2026 or 2027 batch
Minimum 60% / 6.0 CGPA (relaxable for candidates with strong practical projects)
Technical skills: working knowledge of Communication, Customer Service, CRM, Ticketing Systems
Soft skills: clear written communication, ownership, willingness to document work
Experience: none required — freshers welcome; prior projects or certifications are a plus

Perks & benefits

Certificate of CompletionLetter of RecommendationPre-Placement Offer (PPO) OpportunityFlexible Working HoursMentorship from Industry ExpertsFree Learning Resources & Certification SupportReal Project & Portfolio ExposureNetworking with Professionals

Interview & selection process

1The selection process for the Customer Support Intern role at HCLTech is merit-based and typically runs over 4 stages: Round 1: Application & Resume Screening — apply through this page; profiles are shortlisted on fundamentals, projects and role fit. Round 2: Online Assessment — aptitude plus role-specific questions covering Communication, Customer Service, CRM. Round 3: Technical / Functional Interview — a discussion of your projects and practical scenarios covering Communication, Customer Service, CRM, Ticketing Systems, Problem Solving. Expect "how would you approach this?" rather than definitions. Round 4: HR Discussion — role expectations, stipend, start date, location and offer. Shortlisted candidates are contacted after applying. There are no charges at any stage of the process — HCLTech never asks candidates for money.

About HCLTech

About HCLTech HCLTech is a global technology company delivering industry-leading capabilities in digital, engineering, cloud and AI. Headquartered in Noida, it operates major delivery centres across India. Industry IT Services & Consulting Products and services HCLTech serves customers ranging…

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