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WPP Production

Social Listening & Engagement Analyst

Job · Full-timeIn OfficeMumbai1-2 years1 opening

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About this role

WPP Production is hiring for Social Listening & Engagement Analyst in Mumbai. This opening was published by WPP Production on their official careers board (Greenhouse) on 7 August 2026 and was confirmed live on 14 September 2026. Job details • Company: WPP Production • Role: Social Listening &…

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Skills you'll use

Social MediaRecruitmentCommunication

What you'll do

A. Social Listening, Monitoring & Intelligence
Design, configure, and manage advanced social listening queries, dashboards, and tracking frameworks using industry-leading tools (e.g. Brandwatch, Sprinklr, Talkwalker, Meltwater, and NetBase Quid).
Monitor and analyze brand mentions, consumer conversations, competitor activity, influencer discourse, emerging trends, and relevant cultural moments across social media, forums, blogs, news platforms, and digital communities.
Track conversations related to campaigns, launches, partnerships, corporate initiatives, and reputation-sensitive topics in real time.
Identify key influencers, communities, creators, and emerging voices relevant to the brand and target audiences.
Conduct competitive benchmarking, share-of-voice analysis, and sentiment tracking across brands and categories.
B. Insights, Analysis & Strategic Recommendations
Translate large volumes of social and digital data into clear, concise, and actionable insights for PR, Corporate Communications, Public Affairs, Marketing, and Digital teams.
Identify emerging consumer behaviors, pain points, white spaces, and opportunities for storytelling, innovation, or strategic communication.
Detect reputational risks, negative sentiment spikes, misinformation, or potential crises early and provide timely alerts with contextual analysis.

About WPP Production

About WPP Production We are WPP Production - the unified global production company that brings together all of WPP's content producers, studios and craft experts into one connected organisation. We combine world-class human craft with next generation technology to originate, design, and deliver…

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