Production Support Engineer/ IT Support (MacOS)

About this role

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Skills you'll use

What you'll do

• The primary function of the Production Support Engineer is to support production users and workstations, maintaining and troubleshooting systems as required, with the aim of providing a stable and fully functioning production environment, either onsite or remotely.

Who can apply

• Good experience of Apple macOS support, hardware troubleshooting.
• An excellent working knowledge of technical support for desktop issues
• Effective problem solving, able to recognise root causes and identify ways to overcome them
• Good working knowledge of Adobe Creative Cloud
• Quick learning skills with information retention and a good technical aptitude/ability
• Confidence to deal professionally with staff at all levels in the organisation
• Service focused "can-do" attitude
• Excellent administration and organisation skills
• Excellent communication, interpersonal, team working and multi-task management skills along with time management
• Self-motivated with the ability to work autonomously but also to contribute as a team player

About WPP Production

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