Solutions Engineer

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Skills you'll use

What you'll do

• Oversee and participate in initial discovery meetings with customers, providing platform demos and highly technical proof-of-value engagements for both existing customers and new sales opportunities using UptimeAI's predictive maintenance software
• Act as a subject matter expert of the assigned product portfolio in predictive analytics, operations and maintenance, chemical engineering, and asset performance management, targeting process industries including power, oil and gas, and chemicals
• Be the direct conduit translating customer business challenges into technical solutions, positioning UptimeAI to effectively solve those challenges
• Consistently and cogently address customers' needs through strong verbal, written, and presentation skills
• Provide analysis and solution design activities, such as requirements gathering and gap analysis of user requirements
• Support the project team in solution design, architecture review, and functional and technical requirements discovery, definition, and documentation
• Implement complete solutions by blending deep understanding of process domains (P&ID, PFD, equipment, process knowledge) with technical knowledge of UptimeAI's software features and capabilities for customers in power, oil and gas, chemical, and other process industries
• Build, manage, and maintain strong relationships with customers, peers, and partners
• Travel expected to be 40-60% to engage with customers and prospects in person
• Participate in marketing campaigns and events

Who can apply

• 8+ years of experience
• Bachelor's degree or higher in chemical engineering or an equivalent discipline is required
• Prior experience with predictive analytics tools and offerings, including artificial intelligence applications or digital solutions like APM and simulation
• Ability to build a business case and convince upper management on value
• Prior operations and maintenance experience working in a process industry such as oil and gas or chemicals is required
• Strong operational knowledge in operations and maintenance on the process side, such as reactors and process understanding, is required
• General experience related to industrial automation and manufacturing, including industrial data sources, systems, and communication methods such as SCADA, OPC, historians, DCS, etc.
• Experience with CMMS systems, Reliability Centered Maintenance (RCM), or work in a maintenance capacity in a manufacturing or industrial environment is required
• Desire to work in a people-facing role that spans both technical and sales activities
• Why join UptimeAI

Perks & benefits

About UPTIMEAI TECH

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