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The Access Group

Onboarding Consultant

Job · Full-timeIn OfficePune1-2 years1 opening

About this role

The Access Group is hiring for Onboarding Consultant in Pune. This opening was published by The Access Group on their official careers board (Workday) on 14 September 2026 and was confirmed live on 14 September 2026. Job details • Company: The Access Group • Role: Onboarding Consultant • Location…

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Skills you'll use

Communication

What you'll do

  • Deliver software implementations from configuration to Support and CSM Handover, ensuring quality and alignment with customer requirements and standard methodologies.
  • Ensure timely completion of User Acceptance Testing and resolve issues to achieve sign-off within agreed timelines.
  • Achieve personal utilisation targets by actively managing workload, contributing to billable delivery, and seeking additional assignments where capacity allows.
  • Proactively identify and support revenue-generating opportunities, including upsell services, additional scope, or new implementation demand within existing and prospective customers.
  • Build trusted relationships through clear communication and proactive engagement to drive satisfaction and successful outcomes.
  • Manage scope, deliverables, and timelines to secure stakeholder sign-off.
  • Deliver training to enable self-sufficiency and customer proficiency across the product suite.
  • Identify opportunities for additional services or upgrades during engagements to support revenue growth.
  • Execute technical services and post-go-live stabilisation to ensure business continuity and smooth transition.
  • Troubleshoot technical and infrastructure issues during implementation, applying specialist knowledge to resolve challenges and maintain service momentum.

Who can apply

  • To connect customer needs with solution capabilities by delivering successful implementations from configuration through go-live and transition. To drive adoption and measurable value by providing expert guidance and problem-solving.

About The Access Group

We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow. Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them. What does Access…

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