SOTIIND SOTI India Private
Technical Lead, Technical Support
Job · Full-timeIn OfficeGurugram3-5 years1 opening
About this role
SOTIIND SOTI India Private is hiring for Technical Lead, Technical Support in Gurugram. This opening was published by SOTIIND SOTI India Private on their official careers board (Workday) on 8 September 2026 and was confirmed live on 14 September 2026.
Job details
• Company: SOTIIND SOTI India…
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Skills you'll use
SQLRecruitmentCommunicationCustomer ServiceNetworking
What you'll do
- o Provide technical support for SOTI's software products
- o Work in 24x7 Shifts to support our customers globally
- o Investigate issues reported by customers and work collaboratively with internal stakeholders and see through to resolution
- o Engage your leads as and when required
- o Use various devices to reproduce customer environments to troubleshoot issues further
- o Endeavor to respond to all customer requests promptly while improving customer experience
Who can apply
- 4-7 years of experience in technical support (MDM experience is mandatory)
About SOTIIND SOTI India Private
SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world.
SOTI does not charge any fees at any stage of the recruitment process. You can verify the authenticity of any SOTI job…
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