Lead QA Engineer

About this role

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Skills you'll use

What you'll do

• Own end-to-end quality strategy for your cluster, ensuring high confidence releases and strong player experience across all pods
• Build, lead, and scale a high-performing QA team, including hiring, mentoring, and driving performance excellence
• Demonstrate excellence in team management, task management, and cross-pod coordination, ensuring optimal planning, prioritization, and execution across multiple workstreams
• Define and drive test strategy, coverage, and risk-based validation approaches across features, content, and technical initiatives
• Champion a shift-left approach, actively contributing during design and early development phases to identify risks, gaps, and quality concerns
• Approach validation with a product and player-first mindset, evaluating features not just from a QA perspective but from an end-user and business impact standpoint
• Partner closely with Product, Engineering, Design, and Art to influence quality decisions, ensuring alignment with player expectations and business goals
• Establish, maintain, and analyze quality metrics and reports (defect leakage, coverage, cycle time, live issues), ensuring data is tracked effectively and used to drive continuous improvement
• Own release quality and risk assessment, providing clear recommendations and participating in Go/No-Go decisions
• Drive automation and efficiency initiatives, including leveraging modern tools and exploring AI-driven approaches to improve scalability and effectiveness

Who can apply

• 5+ years of QA experience, including 3+ years in a QA leadership or people-management role
• Proven ability to build, lead, mentor, and upskill QA teams while driving performance and accountability
• Strong experience in team planning, task prioritization, capacity management, and cross-functional coordination across multiple pods or workstreams
• Ability to balance strategic QA leadership with hands-on testing, debugging, and critical release validation
• Strong understanding of modern QA practices, including risk-based testing, shift-left testing, test strategy, and continuous improvement.
• Product-oriented and player-centric mindset, with the ability to assess quality from user experience, business impact, and release-risk perspectives
• Experience defining, tracking, and using quality metrics, dashboards, and reports to drive decisions and improvements
• Experience owning release quality, risk assessments, and providing clear Go/No-Go recommendations
• Strong stakeholder management, communication, problem-solving, and ability to communicate risks, progress, and blockers proactively
• Deep familiarity with Jira, test management systems, defect management, and QA reporting tools

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