Collection Manager - TL - Lending Collections (EM Recovery)

About this role

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Skills you'll use

What you'll do

• 1. People Management Skills.
• 2. More than 4+ years of relevant experience in Collections role.
• 3. Demonstrated Success and achievement orientation.
• 4. Excellent Communication Skills.
• 5. Negotiations skills - strong bias for driving results in a High performance environment.
• 6. Strong Relationship and Leadership skills.
• 7. Working Knowledge of Computers.

Who can apply

• 1. To Achieve Collection targets of the area assigned, control flow cases and focus on non starters.
• 2. Ensured documented feedback.
• 3. Ensure Adequate feet on Street availability/bucket wise /segment wise.
• 4. Manage productivity for fixing productivity parameters for Collection Officers Agencies/In-house team.
• 5. Monitoring performance against set parameters and weekly review with Collection executives.
• 6. Ensuring background check of all collection agencies hired/Identify and manage training needs of the Collection Executives/ Evaluation of performance of all CE.
• 7. Support Collection officers in legal /Police issues/Collection Activities.

About Paytm

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