Team Member-Support Services Processes-Government Business-TASC-Government Business-Product Manager

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Skills you'll use

What you'll do

• Conduct detailed scrutiny of account opening documentation for Government Departments and other Government entities in accordance with regulatory and bank internal process guidelines.
• Verify KYC documents, constitutional documents, authorisation letters, government orders, and related records as per the prescribed KYC framework and guidelines.
• Ensure full compliance with RBI regulations, internal policies, and procedural requirements during account onboarding and maintenance.
• Review and process account maintenance requests, including addition or deletion of authorised signatories, signature updates, dormant account reactivation, and other account modifications.
• Scrutinise account closure requests, validate supporting documentation, and ensure all necessary approvals are obtained prior to closure.
• Liaise with Branches, Government Business Relationship Teams, and RPC Operations Teams to resolve discrepancies and ensure timely processing of requests.
• Maintain defined turnaround times (TATs) while ensuring high-quality, error-free scrutiny and approvals.
• Identify and escalate operational, regulatory, and compliance risks observed during document verification and account processing.
• Analyse existing processes, identify gaps and inefficiencies, and recommend process improvement initiatives to enhance operational effectiveness.
• Prepare and circulate Management Information System (MIS) reports related to account opening, maintenance, and closure activities for senior management review.

Who can apply

• Strong knowledge of RBI regulations, KYC guidelines, Government account opening procedures, and banking operational policies related to account lifecycle management.
• Proficiency in document scrutiny, risk and compliance assessment, stakeholder coordination, MIS reporting, and handling account maintenance and closure scrutiny with high accuracy.
• Excellent analytical, communication, and problem-solving skills, with the ability to identify process gaps, drive improvements, and deliver training to business teams and stakeholders

About Kotak Mahindra Bank

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