Guest Service Associate - Front Office | Holiday Inn New Delhi Aerocity

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Skills you'll use

What you'll do

• Every day is different, but you’ll mostly be:
• ● Kicking off truly memorable guest experiences with the warmest of welcomes
• ● Acknowledging IHG Rewards Club members and returning guests in person or over the phone
• ● Taking, managing, and receiving payments for guest bookings
• ● Making the check-in and check-out process feel swift and seamless
• ● Staying one step of our guests’ needs to anticipate requests and offer tailored recommendations
• ● Being our guests’ trusted contact – helping with everything from bill issues to restaurant recommendations

Who can apply

• ● Acknowledging IHG Rewards Club members and returning guests in person or over the phone
• ● Taking, managing, and receiving payments for guest bookings
• ● Making the check-in and check-out process feel swift and seamless
• ● Staying one step of our guests’ needs to anticipate requests and offer tailored recommendations
• ● Being our guests’ trusted contact – helping with everything from bill issues to restaurant recommendations

About IHG Hotels India

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