Travel Consultant

About this role

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Skills you'll use

What you'll do

• Advise customers and design travel itineraries
• Book flights, hotels and packages
• Handle queries, changes and support
• Upsell experiences and travel add-ons
• Build long-term customer relationships
• Document work clearly and act on feedback

Who can apply

• Relevant experience or strong fundamentals in Travel & Tourism
• Working knowledge of Travel Planning, Itinerary Design, GDS (Amadeus/Galileo), Customer Service
• Strong communication skills and a proactive attitude
• Ability to work in a team and meet deadlines
• Based in or open to working from Panaji, Goa

Perks & benefits

Interview & selection process

4 rounds — typical selection flow for this role:

1. 1Round 1 — Application & Resume Screening: apply through the verified link on this page; profiles are shortlisted on fundamentals, skills and fit for the Travel Consultant role.
2. 2Round 2 — Skills / Technical Interview: assessment of your Travel Planning, Itinerary Design, GDS (Amadeus/Galileo) and hands-on experience relevant to Travel & Tourism.
3. 3Round 3 — Managerial / Panel Round: discussion of past work, problem-solving and how you would perform in this role at Fortune Hotels (ITC).
4. 4Round 4 — HR Discussion: role expectations, compensation, notice period and offer.

About Fortune Hotels (ITC)

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