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Ericsson

Engineer- IP

Job · Full-timeIn OfficeNoida1-2 years1 opening

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About this role

Ericsson is hiring for Engineer- IP in Noida. This opening was published by Ericsson on their official careers board (Eightfold) on 8 September 2026 and was confirmed live on 14 September 2026. Job details • Company: Ericsson • Role: Engineer- IP • Location: Noida (as listed: Noida,Uttar…

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Skills you'll use

CommunicationNetworking

What you'll do

Actively Supervising of ITSM Ticket queues to maintain MTTR.
Analytical skills like logical thinking, Problem solving & handling assignments are mandatory.
Identify root cause of P0/P1/P2/P3/P4 Incidents and recommend appropriate resolution action and other events that Customer identify as requiring Root Cause Analysis (RCA).
First point of contact for support of any alarm/event/KPI related issues.
Close Collaboration with Field Team for all field activities (Hardware failures, Node unreachable etc.).
Ensure timely restoration of Services maintain MTTR for good customer experience & high Service availability to maintain Service Level Agreement (SLA).
Proactive involvement to detect possible failures to ensure incident restoration/avoidance whenever engagement by Incident Manager or MS Automated Service Function.
Node health checks and backups & trouble-shoot the deviation identified.
Sharing details for MIR & CSR to respective teams.
End to End Network Understanding.

About Ericsson

Join our Team About this opportunity This Role is responsible for Alarm analysis, Operation-maintenance, trouble-shooting & Change Request Implementation on IP nodes (like Routers ,switches ,firewalls, load balancers and security gateways etc). Also responsible for Trouble Ticket analysis and…

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