Engineer / Senior Engineer - Inside Sales

About this role

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Skills you'll use

What you'll do

• Responsible for carrying out sizing and selection and providing on time quotation to customers through Regional Sales Managers or Dealers.
• Responsible for daily, weekly and monthly commitments for on time quotations.
• Track the quotations issued for win rate, processing time, and proportion of clean orders received.
• Support Regional Sales Managers and Dealers in technical discussion with customers.
• Follow-up with customers over the phone and through personal visits for conversion of assigned quotations to purchase orders.
• Review purchase orders received and hand over for execution
• Technical and Price offer consolidation and submission in the customer format.
• Immediately on receipt, check the PO for compliance with the offer submitted, and officially inform the customer/Sales Manager/ Dealer in case of any discrepancy. Follow-up for order amendment where necessary.
• Pass on the clean order, along with all supporting documents to SOM for execution.
• Guide SOM to provide order acknowledgement and all necessary documents to the customer. Also track the communication between customer and SOM for smooth and timely order execution, as well as payment process.

Who can apply

• You quickly and decisively act in constantly evolving, unexpected situations. You adjust communication content and style to meet the needs of diverse partners. You always keep the end in sight; puts in extra effort to meet deadlines. You analyze multiple and diverse sources of information to define problems accurately before moving to solutions. You observe situational and group dynamics and select best-fit approach.

About Emerson

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