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DBS

Officer, Customer Service Officer, Consumer Banking Group

Job · Full-timeIn OfficeSalem2-3 years1 opening

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About this role

DBS is hiring for Officer, Customer Service Officer, Consumer Banking Group in Salem. This opening was published by DBS on their official careers board (Workday) on 3 September 2026 and was confirmed live on 14 September 2026. Job details • Company: DBS • Role: Officer, Customer Service Officer…

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Skills you'll use

CommunicationCustomer Service

What you'll do

Ensure compliance with all applicable regulations and bank policies for all processes related to banking transactions
Process cash transactions, transfer transactions and clearing of instruments
Receipt & processing of cheques, demand drafts, dividend warrants, pay orders & other instruments, bills for deposits up to authorized limits
Process requests for new account opening, transaction updation etc., either jointly with an officer or independently, upon specific authorisation in this regard
Process customer service requests, Respond to customer service account inquiries such as account balances, transaction details, statements and fees/charges.
Address customer queries and grievances within the defined timelines and escalate when required to the appropriate authorities

Who can apply

2-4 years Banking Experience
Graduate preferably Banking/Commerce
Excellent interpersonal and communication skills
Ability to build strong relationships with clients.
Ability to meet deadlines.
Knowledge about internal/external regulations.
Good Computer Knowledge
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

About DBS

Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments…

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