Key User - Planning - D365

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Skills you'll use

Who can apply

• Domain Knowledge: - Have a deep understanding of the business processes and best practice in the sourcing and procurement functional area
• Communication & Collaboration Skills: - Be able to train and guide others and bridge gaps between D365 experts and end-users
• Leadership & Influence: - Advocate for D365 within their teams and influence colleagues positively, analyze problems, identify root causes, and propose solutions
• Technical Proficiency: - Become proficient in using D365. They will be the first support level and need to be fairly IT proficient
• Continuous Learning: - Role continues after go-live, thus a desire to continuous improvement the solution locally is needed
• Attention to detail: - Key users will configure system settings, define security roles and test functionality
• Program Management: Exposure to small / medium / large scale program implementation is preferred.
• Problem-Solving: Strong analytical and problem-solving skills with the ability to identify issues, evaluate options, and implement effective solutions.
• Change Management: Experience and understanding of how to drive and manage organizational changes related to IT transformation, with a focus on minimizing resistance and maximizing adoption.

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