Workday Support Specialist - HR Shared Services

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Skills you'll use

What you'll do

• Resolve Workday inquiries through ServiceNow within SLA targets.
• Support employees with Workday questions and transactions via email, teams and ServiceNow tickets.
• Process Workday data updates and corrections.
• Support employee lifecycle processes and maintain accurate data in Workday.
• Collaborate with HR, Payroll, Recruiting, and Technical teams to resolve cases.
• Investigate and troubleshoot Workday related issues.
• Required Skills & Qualifications
• Experience in HR Operations, HR Shared Services, or HR Systems support.
• Experience with Workday is an advantage.
• Strong problem - solving and case resolution skills.

Who can apply

• Experience in HR Operations, HR Shared Services, or HR Systems support.
• Experience with Workday is an advantage.
• Strong problem - solving and case resolution skills.
• Ability to work effectively with cross-functional HR teams.
• Excellent written and verbal communication skills.
• Strong attention to detail and commitment to data accuracy.
• Good organizational and time management skills.
• Willingness to learn and continuously develop Workday knowledge.
• Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.

About Apex Group

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