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Amneal India

Executive, IT User Support

Job · Full-timeIn OfficeAhmedabad5-6 years1 opening

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About this role

Amneal India is hiring for Executive, IT User Support in Ahmedabad. This opening was published by Amneal India on their official careers board (Oracle Recruiting) on 31 August 2026 and was confirmed live on 14 September 2026. Job details • Company: Amneal India • Role: Executive, IT User Support •…

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What you'll do

Oversee daily IT user support operations and service delivery
Support team coordination and daily operations, assisting in workload allocation, basic supervision, and ensuring smooth service delivery
Review and resolve complex hardware and software incidents
Ensure timely incident closure as per SLAs
Manage escalations and coordinate with internal/external teams
Drive troubleshooting quality and fault rectification standards
Review incident documentation and root-cause summaries
Ensure compliance with IT policies and security standards
User access management activities, including creation, modification, deactivation, and deletion of user IDs for all GxP software, shall be performed as per approved request forms.
Backup and restore activities for GxP software shall be carried out according to the defined periodic schedule and approved request forms.

Who can apply

5 years or more in 5 - 8 Years

About Amneal India

Description: The role is responsible for providing day-to-day technical support to employees across hardware and software systems to ensure smooth IT operations and user productivity. The role focuses on diagnosing issues through user interaction, performing troubleshooting and fault rectification…

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