Operations Executive

About this role

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Skills you'll use

What you'll do

• Run daily operational processes to agreed service levels
• Track and resolve exceptions and escalations
• Maintain SOPs and update them when reality changes
• Coordinate with internal teams and vendors
• Report on operational metrics
• Flag risks and blockers early rather than at the deadline
• Keep your tracker and status honest, including when something has slipped

Who can apply

• Any graduate — B.E./B.Tech, B.Sc, B.Com, BBA, BCA or equivalent from a recognised university
• 0–2 years of relevant experience — internships, academic projects and personal work all count, and 2026 graduates are welcome
• Working knowledge of Process Execution, Advanced Excel, SOP Documentation
• Comfort with Excel, internal tools and a ticketing system, and the ability to pick up an unfamiliar tool without waiting to be taught it
• The judgement to know when a problem is yours to solve and when it needs escalating — and to escalate with the relevant detail attached.
• Attention to detail, ownership and the discipline to document your work
• Based in Pune, Maharashtra or willing to relocate

Perks & benefits

Interview & selection process

5 rounds — typical selection flow for this role:

1. 1Resume screening and profile shortlisting by the talent acquisition team
2. 2Team fit conversation with two or three future colleagues
3. 3Final discussion covering role expectations, compensation and start date
4. 4Application screening (CV and, where relevant, a portfolio or code sample)
5. 5HR discussion — compensation, notice period, joining date and offer roll-out

About Digit Insurance

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