Zepto

Operations Executive

Job · Full-timeHybridPanaji, Goa0–2 years27K/mo4 openingsImmediate / as per notice period

About this role

Applications are open for the Operations Executive position at Zepto in Panaji. You will join a working team in business operations, take a defined area end to end, and see the result of your work in the hands of real users or customers. About the role This Operations Executive position is about…

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Skills you'll use

Process ExecutionAdvanced ExcelSOP DocumentationCoordinationIssue ResolutionReportingVendor CoordinationData AccuracyTime ManagementEscalation Handling

What you'll do

Run daily operational processes to agreed service levels
Track and resolve exceptions and escalations
Maintain SOPs and update them when reality changes
Coordinate with internal teams and vendors
Report on operational metrics
Flag risks and blockers early rather than at the deadline
Keep your tracker and status honest, including when something has slipped

Who can apply

Any graduate — B.E./B.Tech, B.Sc, B.Com, BBA, BCA or equivalent from a recognised university
0–2 years of relevant experience — internships, academic projects and personal work all count, and 2026 graduates are welcome
Working knowledge of Process Execution, Advanced Excel, SOP Documentation
Comfort with Excel, internal tools and a ticketing system, and the ability to pick up an unfamiliar tool without waiting to be taught it
The judgement to know when a problem is yours to solve and when it needs escalating — and to escalate with the relevant detail attached.
Attention to detail, ownership and the discipline to document your work
Based in Panaji, Goa or willing to relocate

Perks & benefits

Internal knowledge sessions and access to senior reviewersClear, written progression criteria rather than an annual surpriseEmployee referral and performance bonus schemesTeam offsites and regular in-person timeSupport for internal mobility across teamsFixed monthly salary, paid on timeStructured onboarding with a named mentor for the first 90 daysHealth insurance cover for you (and family cover on confirmation)

Interview & selection process

4 rounds — typical selection flow for this role:

1Resume screening and profile shortlisting by the talent acquisition team
2Final discussion covering role expectations, compensation and start date
3Application screening (CV and, where relevant, a portfolio or code sample)
4HR discussion — compensation, notice period, joining date and offer roll-out

About Zepto

Zepto operates in the technology sector and runs an active team in Panaji. It is a working employer with real customers and real deadlines — the role advertised here exists because there is work that needs doing, not to fill a headcount plan. Industry and what the company does Zepto works in…

Visit Zepto’s official website ↗

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