Team Lead - AMZL , Team Lead

About this role

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Skills you'll use

What you'll do

• Defining, building and executing the delivery process from delivery station to customer address
• Ensure enough bandwidth in territorial delivery team to ensure peak time delivery management
• Engage closely with the delivery team including associates, developing and maintaining a highly motivated and performance driven team.
• Continuously improve the delivery process and attain a sustained level of delivery performance, through process and training improvements. Initiates improvements to enhance quality standards, reduce waste, and eliminate unnecessary work.
• Analysis of the data reports to identify performance bottlenecks and improve performance
• Implement the formal process control and process improvement mechanisms such as Kai zen.
• A day in the life
• Strong leadership capabilities and people management skills - Ability to work under pressure situations
• Good communication skills. Ability to communicate and explain to individuals & the team, what needs to be achieved for the Delivery Center /Amazon to achieve its objectives.
• Strong Bias for great customer service: Engage the Team in developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects.

Who can apply

• - Strong execution skills, Action oriented, go getter
• - Resourceful to identify the way to get things done using limited resources
• Analytical Skills: Effectively analyses and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks.

About Amazon

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