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1Kosmos

Support Engineer - Fresher

Job · Full-timeIn OfficeMumbaiEntry level / 0-2 years1 opening

Apply Now Apply on Company Website ↗

About this role

1Kosmos is hiring for Support Engineer - Fresher in Mumbai. This opening was published by 1Kosmos on their official workable careers board on 5 June 2026 and was verified as still open on 27 August 2026. About the role About 1Kosmos: 1Kosmos develops advanced identity verification and…

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Skills you'll use

CommunicationJiraOnboarding

What you'll do

· Respond to customer queries
· Troubleshoot and resolve product-related issues in a timely manner.
· Monitor and manage support tickets according to defined SLAs.
· Assist in incident, problem, and change management activities.
· Collaborate with Engineering, Product, and Customer Success teams to resolve customer issues.
· Document solutions, troubleshooting steps, and knowledge base articles.
· Support customer onboarding and configuration activities.
· Learn and follow ITIL-based support processes and best practices.
· Assist with MFA configuration and identity management-related support requests.
Required Qualifications

Perks & benefits

· Exposure to enterprise-grade security technologies.· Structured learning and growth opportunities.· Hybrid work model based in Mumbai.

About 1Kosmos

About 1Kosmos Digital identity verification and authentication software that verifies users, eliminates passwords, and stops fraud across workforce, customer, and resident identities. A Leader · #1 Workforce Use Case Gartner® named 1Kosmos a Leader in the 2026 Magic Quadrant™ for Identity…

Visit 1Kosmos’s official website ↗

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