Sungard Availability Services

Technical Support Intern

InternshipIn OfficePune, Maharashtra4 months9K/mo2 openingsImmediate / Rolling

About this internship

Kick-start your career with Sungard Availability Services in Pune as a Technical Support Intern. If you learn fastest by doing, this internship gives you real responsibility, real mentorship and real projects from day one. As a Technical Support Intern, you will work closely with experienced…

Skills you'll use

TroubleshootingCommunicationSQLTicketing SystemsNetworking BasicsCustomer SupportDocumentationLinux Basics

What you'll do

responding to technical support tickets
troubleshooting and resolving issues
escalating and documenting bugs
guiding users through solutions
maintaining knowledge-base articles
Collaborate with the team and document your work
Take ownership of assigned tasks and act on feedback

Who can apply

Pursuing or recently completed BE/B.Tech/BCA/MCA or any graduate with tech aptitude
Foundational knowledge of Troubleshooting, Communication, SQL, Ticketing Systems
Good communication and a genuine willingness to learn
Based in or open to working from Pune
A portfolio, project or coursework you can show (a plus, not mandatory)

Perks & benefits

Flexible working hoursStipendNetworking opportunitiesInternship CertificateLetter of RecommendationMentorship from experienced professionals

Interview & selection process

4 rounds — typical selection flow for this role:

1Application Screening — the recruitment team at Sungard Availability Services reviews your resume, projects/portfolio and fit for the Technical Support Intern role.
2Aptitude / Skills Assessment — a screening test focused on technical troubleshooting and communication.
3Technical / Role Interview — an in-depth discussion of your skills, projects and a task or case relevant to operations.
4Second Interview / Assignment Round — a deeper problem-solving, portfolio or practical assignment round with a senior team member.
5HR / Managerial Discussion — a conversation about your interests, availability, learning goals and the internship offer with Sungard Availability Services.

About Sungard Availability Services

Sungard Availability Services operates in the it services space and actively invests in early-career talent across its Pune team. Its culture is practical and learning-oriented — mentorship, honest feedback and real project work are part of everyday life, and interns are treated as genuine members…

Visit Sungard Availability Services’s official website ↗

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