Sundram Fasteners

Customer Success / Customer Support Intern

InternshipWork from HomeChennai6 months10K/mo5 openingsImmediately

About this internship

Kickstart your career at Sundram Fasteners in Chennai as a Customer Success / Customer Support Intern. This 6-month Remote internship is designed to turn classroom knowledge into real workplace skills in customer success & support. You will sit with an experienced Auto Components team, work on…

Skills you'll use

CommunicationCRMProblem SolvingEmail SupportMS OfficeProduct Knowledge

What you'll do

Respond to customer queries via chat, email and calls
Resolve issues and escalate where needed
Maintain customer records and notes in the CRM
Onboard and guide customers on the product
Gather feedback and share insights with the team
Track satisfaction and support metrics

Who can apply

Pursuing or recently completed a relevant degree (B.E./B.Tech, BBA, MBA, B.Com, BCA, MCA, B.A., B.Sc or an equivalent program)
Foundational knowledge of Communication, CRM, Problem Solving or a strong willingness to learn them
Good written and verbal communication, ownership and analytical thinking
Based in or open to working from Chennai (Remote)
Able to commit to the full internship duration

Perks & benefits

Mentorship from Industry ExpertsReal Project & Portfolio ExposurePre-Placement Offer (PPO) OpportunitySkill-Development WorkshopsNetworking with Professionals

About Sundram Fasteners

Sundram Fasteners is a growing Auto Components company that runs part of its operations out of Chennai. Working in the Auto Components sector, the company has built its reputation on doing solid, dependable work and on developing the people who do it. It is the kind of place where focused…

Visit Sundram Fasteners’s official website ↗

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