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Mercer

Operations Analyst

Job · Full-timeIn OfficePune, Maharashtra0-2 years1 openingImmediate / Rolling
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About this role

Mercer is hiring a Operations Analyst in Pune. This is a full-time, entry-level opportunity ideal for freshers and early-career professionals who want to build a data-analytics career analysing operational data to improve efficiency and processes. You will work alongside an experienced analytics…

Skills you'll use

Advanced ExcelSQLProcess AnalyticsData VisualizationPower BIReportingProblem SolvingCoordinationAnalytical ThinkingCommunication

What you'll do

  • Analyse operational and process data
  • Track operational KPIs and SLAs
  • Build dashboards and operational reports
  • Identify bottlenecks and improvement areas
  • Support data-driven operational decisions
  • Document work clearly and act on feedback

Who can apply

  • A relevant degree (B.Tech/BCA/B.Sc/B.Com/BBA/MBA/M.Sc or similar)
  • Foundational knowledge of Advanced Excel, SQL, Process Analytics, Data Visualization
  • 0–2 years of experience; freshers with strong fundamentals welcome
  • Strong communication skills and a proactive attitude
  • Based in or open to working from Pune

Perks & benefits

Competitive Salary / CTCStructured Onboarding & MentorshipLearning & UpskillingReal-World Analytics WorkCareer Growth PathCollaborative Culture

Interview & selection process

3 rounds — typical selection flow for this role:

  1. 13 rounds

About Mercer

About Mercer Mercer, a business of Marsh McLennan, is a global consulting leader in health, wealth, retirement, investments and career/HR advisory. In India it operates large delivery and consulting centers in Gurugram and Noida. What Mercer Does Mercer works within the HR / Health, Wealth &…
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