Senior Support Engineer - Core Networks

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Skills you'll use

What you'll do

• We are seeking a skilled Senior Support Engineer in the domain of 4G/5G UDM Domain to provide support to network function monitoring, customer reported problems according to established processes and contracted SLA. With experience more operational and technical issue handling for dedicated customers, solutions or domains becomes part of the work. The individual may also be involved in project delivery as part of the job role which will involve system integration, testing and upgrades.

Who can apply

• Education: Bachelor’s (Btech or equivalent ) in engineering field.
• Domain Experience: Background in IT or Telecom operations; interest in cloud networks and 4G/5G infrastructure within production support contexts.
• UDM/SDM nodes and HSS HLR EIR Front end Nodes (4G/5G) installation, integration and troubleshooting.
• Additional competence in 4G EPC (MME, SGW, PGW), 5G Packet Core & IMS is good
• Strong expertise in Core Products and Cloud native based telecom architectures
• Good customer management and communication skills
• Understanding of 4G/5G call flows and 3GPP specifications.
• Troubleshooting experience of the issues faced by customer in live network.
• Working knowledge of Networking (TCP/IP) and Cloud/Container platforms (Docker/K8s) from an operations perspective.
• Experience with Ericsson CEE,CCD/CNIS platform is desirable.

About Ericsson

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