Container Corporation of India (CONCOR)

Customer Support Executive

InternshipIn OfficeNew Delhi3 months1 openingImmediate / Rolling

About this internship

Container Corporation of India (CONCOR) has an exciting internship opening for a Customer Support Executive in Delhi, ideal for freshers and final-year students who are eager to learn by doing. Over this internship you will focus on resolving customer queries and ensuring satisfaction, collaborate…

Skills you'll use

CommunicationCustomer SupportTicketing SystemsCRMProblem SolvingEmail EtiquettePatienceDocumentationTime ManagementActive Listening

What you'll do

Respond to customer queries across channels
Resolve or escalate issues promptly
Maintain records in the ticketing system
Follow up to ensure resolution
Share customer feedback with teams
Document work clearly and act on feedback

Who can apply

Pursuing or recently completed a relevant degree/diploma
Foundational knowledge of Communication, Customer Support, Ticketing Systems, CRM
Strong communication skills and a proactive attitude
Ability to work in a team and meet deadlines
Based in or open to working from Delhi / New Delhi

Perks & benefits

Internship Certificate on completionLetter of Recommendation for strong performersHands-on mentorship from experienced professionalsReal-world, portfolio-worthy project experiencePre-Placement Offer (PPO) opportunity based on performanceFlexible, learning-focused work environment

Interview & selection process

4 rounds — typical selection flow for this role:

1Online application & resume shortlisting by Container Corporation of India (CONCOR).
2Aptitude / assessment relevant to the Customer Support Executive role.
3Technical interview — role-specific questions and a case or task.
4HR / managerial round — expectations, communication, availability and offer.

About Container Corporation of India (CONCOR)

About Container Corporation of India (CONCOR) Container Corporation of India Limited (CONCOR) is a Navratna PSU under the Ministry of Railways operating inland container depots and multimodal logistics across India. It is headquartered in New Delhi. Container Corporation of India (CONCOR) hires…

Visit Container Corporation of India (CONCOR)’s official website ↗

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