Unacademy

Customer Success Intern

InternshipIn OfficeJalandhar, Punjab2 months16K/mo4 openingsImmediate / Rolling

About this internship

Join Unacademy in Jalandhar as a Customer Success Intern. This entry-level internship is designed for students and recent graduates who learn best by building, shipping and getting real feedback on customer success and account retention work. About the role As a Customer Success Intern at…

Similar internships hiring now

View all

Not quite right? These internships in Jalandhar, Punjab match the same skills — apply to a few to improve your chances.

Human Resources (HRBP) Intern

Concentrix

In OfficeJalandhar, Punjab22K/mo

Apply

REST API Developer Intern

7-Eleven India

In OfficeJalandhar, Punjab18K/mo

Apply

Bioprocess Engineering Intern

Clean Science and Technology

RemoteJalandhar, Punjab16K/mo

Apply

Project Operations Intern

Loop Health

In OfficeJalandhar, Punjab16K/mo

Apply

Skills you'll use

Churn PreventionSaaS OnboardingNet Revenue Retention (NRR) TrackingCustomer Health ScoringCRM Hygiene (HubSpot / Salesforce)QBR PreparationEscalation ManagementProduct Training & EnablementUsage AnalyticsWritten Communication

What you'll do

Work on onboarding customers and spotting churn risk before it happens alongside the core team
Apply Churn Prevention, SaaS Onboarding, Net Revenue Retention (NRR) Tracking, Customer Health Scoring to live, production-facing problems
Document your work clearly for reviewers and stakeholders
Participate in reviews and act on the feedback you receive
Collaborate across engineering, product, design or business as required
Follow the team's quality, testing and documentation standards

Who can apply

Pursuing or recently completed BBA/MBA, B.Com, B.E./B.Tech, B.A. or any graduate with strong communication — 2026 freshers & final-year students welcome
Working knowledge of Churn Prevention, SaaS Onboarding, Net Revenue Retention (NRR) Tracking (or a genuine willingness to learn them)
Strong fundamentals in your discipline and clear problem-solving ability
Care with detail and the discipline to document your work
Clear written and verbal communication in English
Based in or willing to work from Jalandhar, Punjab

Perks & benefits

Mentorship from a named mentorLive project experienceExposure to professional tools and workflowsPre-Placement Offer (PPO) opportunityFlexible working hours

Interview & selection process

3 rounds — typical selection flow for this role:

1Application screening & resume shortlisting by the talent team
2Practical assignment or case study with a short walkthrough
3HR discussion — stipend, start date, expectations and offer

About Unacademy

Unacademy operates in the edtech sector and has an active presence in Jalandhar. Interns here are put on real work from the start, because the team's view is that the fastest way to learn a craft is to practise it under people who already do it well — not to watch it from a distance. The work runs…

Visit Unacademy’s official website ↗

Apply Now Find internships at Unacademy

Searching for “Unacademy internships” or “internship at Unacademy”? You’re in the right place.