Account Manager

About this role

Not quite right? These jobs in India match the same skills — apply to a few to improve your chances.

Technical Delivery Lead

AIROWIRE NETWORKS

In OfficeIndia

Apply

Senior Accountant, Fund Accounting

IQ-EQ

HybridIndia

Apply

Supply Chain Data Analyst

Continental

HybridIndia

Apply

Supply Chain Data Analyst

Continental

HybridIndia

Apply

Skills you'll use

What you'll do

• Key performance metrics that the Account Manager will be measured against - revenue growth, ongoing ownership of client strategic account plans, maintaining and growing executive relationships, quarterly partnership meetings, assessing and managing risk, building referenceable customers
• Accountable for all aspects of client revenue maintenance and growth
• Responsible for overall client relationship and satisfaction
• Manage all aspects of client renewal and upsell activities
• Record and document all activities via Salesforce.  Maintain appropriate documentation to track/manage assigned book of business.  Accountable for creating strategic action plans for the entire book of business.
• Understand and identify cross sell opportunities to all WebMD Ignite product and service offerings.  Partner with new Sales team for specific cross-sell opportunities.
• Serve as primary point of contact to manage internal and external client escalations
• Partner with internal teams to help define client requirements, identify client’s most pressing problems, and understand industry trends and hot button issues in support of product/ content development and updates

Who can apply

• Education and/or Experience:
• Bachelor’s Degree or higher preferred
• 3+ years of demonstrated success in healthcare IT sales/ account management
• Preference to experience in the Digital patient engagement space
• Long track record of exceeding revenue goals, especially with a focus on driving upsell/ new business
• Strong written and verbal communication skills
• Experience thriving in self-directed environment
• Other Qualifications/Regulations:
• Demonstrated ability to identify and close upsell opportunities
• Proven ability to build and maintain client and executive relationships

About WebMD

Searching for “WebMD jobs” or “jobs at WebMD”? You’re in the right place.