Tech Support Engineer

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Skills you'll use

What you'll do

• Designation: Tech Support Engineer
• Experience: 3-5 Years
• Location: Chennai, India
• Job ID: VTPL/TA/120
• Conduct post sales installation, configuration, integration of HW & SW.
• Configure L2/L3 network.
• Providing L1/L2 Technical support to the client, analyse the client reported issue and fixed them in a variable time frame under SLA.
• Optical network installation, management, troubleshooting.

Who can apply

• Bachelor’s degree in computer science, Electronics & Telecommunication, Information Technology, or related field, or equivalent experience
• 3+ years of experience in a Technical Support, Network Engineering role & Data-Centre management.
• Strong knowledge of Rack mountable Servers, Switches & other networking devices.
• Must have hands-on experience with optical networking infrastructure management & troubleshooting.
• Must have hands-on experience with installation & basic configuration of servers & switches.
• Proficiency in Operating system like Linux/Unix, Windows Desktop & server editions.
• Experience in EMS or any monitoring tool like Zabbix, PRTG and not limited to ones mentioned.
• Good in Communication, Coordination and liaising with Vendor, Customer & Internal teams.
• Must have hands-on experience in preparing HLD, LLD Documents & design network infrastructure diagram
• Working skills in MS Word, Excel and PPT. Good in written and verbal communication in English and Hindi.

About VEHERE TECHNOLOGIES

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