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Tavant

Customer Success Associate

Job · Full-timeIn OfficeNew Delhi, DelhiEntry Level (0–2 years)1 openingImmediate / Rolling

About this role

Tavant is hiring a Customer Success Associate in Delhi (Delhi / New Delhi). This is a full-time, entry-level opportunity for freshers and early-career professionals who want to grow while supporting customers and success metrics. You will join an experienced team, own real deliverables, and build a…

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Skills you'll use

CommunicationCRMProblem SolvingAdvanced ExcelCustomer SupportOnboardingRelationship ManagementEmpathyReportingTime Management

What you'll do

  • Support customer onboarding and journeys
  • Respond to queries and resolve issues
  • Maintain customer records in the CRM
  • Track satisfaction and success metrics
  • Coordinate with internal teams
  • Document work clearly and act on feedback

Who can apply

  • A relevant degree/diploma (freshers / 0–2 years welcome)
  • Foundational knowledge of Communication, CRM, Problem Solving, Advanced Excel
  • Strong communication skills and a proactive attitude
  • Ability to work in a team and meet deadlines
  • Based in or open to working from Delhi / New Delhi

Perks & benefits

Competitive salary and performance incentivesStructured onboarding and mentorshipClear career growth and learning opportunitiesReal ownership of impactful workCollaborative, professional work cultureExposure to industry-standard tools and processes

Interview & selection process

3 rounds — typical selection flow for this role:

  1. 1Application & resume screening — your profile, skills and academics are reviewed by Tavant's team.
  2. 2Technical / aptitude round — role-relevant questions for the Customer Success Associate role, possibly with a short task or case.
  3. 3Hiring manager / HR discussion — your problem-solving approach, communication, availability and fit.

About Tavant

About Tavant Tavant is a digital technology and software services company known for AI-powered solutions in lending and other industries. Products & Services Tavant works within the Software / IT Services space, serving its clients and customers with dedicated teams across key business functions…
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