Customer Support Executive

About this role

Not quite right? These jobs in Quepem, Goa, India match the same skills — apply to a few to improve your chances.

Supply Chain Executive

Indoco Remedies

HybridQuepem, Goa, India25K/mo

Apply

Business Analyst

Capgemini

In OfficeQuepem, Goa, India33K/mo

Apply

Recruiter

United Breweries

In OfficeQuepem, Goa, India21K/mo

Apply

Guest Relations Executive

IHG Hotels & Resorts

In OfficeQuepem, Goa, India21K/mo

Apply

Skills you'll use

What you'll do

• Respond to customer queries across channels
• Resolve issues and escalate where needed
• Maintain accurate records in the CRM
• Track satisfaction and follow up proactively
• Coordinate with internal teams to solve problems
• Document work clearly and act on feedback

Who can apply

• Relevant experience or strong fundamentals in Operations
• Working knowledge of Communication, CRM, Problem Solving, Ticketing Systems
• Strong communication skills and a proactive attitude
• Ability to work in a team and meet deadlines
• Based in or open to working from Quepem, Goa

Perks & benefits

Interview & selection process

4 rounds — typical selection flow for this role:

1. 1Round 1 — Application & Resume Screening: apply through the verified link on this page; profiles are shortlisted on fundamentals, skills and fit for the Customer Support Executive role.
2. 2Round 2 — Skills / Technical Interview: assessment of your Communication, CRM, Problem Solving and hands-on experience relevant to Operations.
3. 3Round 3 — Managerial / Panel Round: discussion of past work, problem-solving and how you would perform in this role at Tata Consultancy Services (TCS).
4. 4Round 4 — HR Discussion: role expectations, compensation, notice period and offer.

About Tata Consultancy Services (TCS)

Searching for “Tata Consultancy Services (TCS) jobs” or “jobs at Tata Consultancy Services (TCS)”? You’re in the right place.