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SOTIIND SOTI India Private

Technical Support Specialist Level 3

Job · Full-timeIn OfficeGurugram3-5 years1 opening

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About this role

SOTIIND SOTI India Private is hiring for Technical Support Specialist Level 3 in Gurugram. This opening was published by SOTIIND SOTI India Private on their official careers board (Workday) on 7 September 2026 and was confirmed live on 14 September 2026. Job details • Company: SOTIIND SOTI India…

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Skills you'll use

SQLRecruitmentCommunication

Who can apply

o Good communication, documentation, and soft skills
o Linear and logical approach towards the issue
o Strong problem-solving abilities, strong team player (i.e. flexible, hard-working, fast-learner, self-motivated, results-oriented)
o Able to plan, prioritize and organize workload, consistently working within service standards and agreed-on objectives
o Ability to communicate technical issues clearly in person, on the telephone, and in written documents
o Strong customer focus and ability to manage client expectations
o Excellent communicator and must show resourcefulness in providing timely and effective solution
Technical Competency
Minimum experience of 4-7 years with good exposure in customer handling different software products.
Previous knowledge of Windows 10, Windows Server 2012 R2/2016, and other technologies (i.e. SQL/Virtual servers)

About SOTIIND SOTI India Private

SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world. SOTI does not charge any fees at any stage of the recruitment process. You can verify the authenticity of any SOTI job…

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