HR Operations Senior Associate

About this role

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Skills you'll use

What you'll do

• Support the day to day work of the Solenis HR Solutions Center and streamlined service delivery approach.
• Serve as the Leave of absence coordinator for North America including employee support; serving as the liaison between Solenis and the leave of absence vendor; processing leaves within the Workday system; responding to employee, manager and HR Business Partner Inquires and other related items.
• Ensures that employment documentation is properly processed and stored including the processing of I-9 employment eligibility verification forms, personnel file processing, termination of employment related paperwork and more.
• Drives operational excellence in the HR Operations function by identifying and developing alternative methods for optimizing and streamlining related processes and procedures. Focus on increased efficiencies and improvement of HR related processes.
• Supports efforts in building a knowledge base for both internal and employee reference in support a self-service environment. May support data entry and integrity activities in the HRIS System.
• Ensures employee data transactions are completed accurately, quality controls are in place, and all compliance requirements are met. Ensures approach for documentation of global HR processes and management of policy retention and management.
• Leverages tools to support the HR Operations infrastructure globally such as Workday Help, InSight, Sharepoint, etc. to build a Knowledge Base approach for storage and accessibility of HR information for the HR staff as well as employees and managers.
• Supports HR Operations Awareness and Informational strategies using metrics, and KPIs to inform management and employees about HR Service Delivery metrics and measuring HR Operations performance across the regions in a standardized way.
• Recommends process/customer service improvements, innovative solutions, policy changes and/or major variations from established policy that must be approved by appropriate leadership prior to implementation. Serves as a key liaison with third parties, vendors, and other stakeholders.
• Develops user procedures, guidelines and documentation. Trains clients on new processes/functionality. Trains new system users.

Who can apply

• Bachelor’s degree from an accredited college, or equivalent experience/combined education;
• 2+ years’ experience supporting HR Operations functions
• Excellent computer skills, e.g. MS Project, Excel, Word, PowerPoint, SharePoint, Ticketing Systems etc. Experience with Workday proficiency preferred. Workday Help or similar case management system experience preferred.
• Strong organization/project management skills. Demonstrated ability to support multiple assignments/projects, timelines and to identify project interdependencies, resource needs, potential risks/pitfalls and mitigation plans. Recognized as an integrator and solution provider.
• Ability to exercise sound judgment and confidentiality in handling information and issues that arise while staying within defined policies and practices
• Possess solid teamwork capabilities and when needed, scales in support of unforeseen assignments and tasks through demonstration of personal initiative.
• Strong verbal and written communication skills. Demonstrated experience in preparing and delivering presentations that convey key concepts and outline recommendations to various levels of management.

Perks & benefits

About Solenis

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