Resource Management Senior Associate 1

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Skills you'll use

What you'll do

• Assists the resource manager and LOB or Service Line/Capability leaders in the implementation of scheduling processes and engagement management.
• Collaborate with LOB and/or solution set leaders and client engagement teams to understand their business needs and drive consistency.
• Ensures compliance with priorities around financials and capacity, client needs, staff development and abilities, availability and ensuring staff experience is diverse.
• Generates scheduling, utilization and forecasting reports and provides analysis (as needed) of the data and demonstrates understanding of the data that assists in making staffing decisions.
• Identifies trends to proactively balance workloads while increasing utilization.
• Monitors utilization, conflicts, leverage, availability, and non-charge hours.
• Monitor schedules to ensure staff are effectively utilized to support the achievement of financial plans for the business by reviewing available resources and facilitating necessary adjustments ensuring the alignment of resources based on experience, industry alignment, account prioritization technical expertise and geography when appropriate.
• Effectively implement firmwide programs through markets as needed (i.e. rotations, global assignments, etc.)
• Facilitate scheduling meetings as needed, including asking questions to ensure clarity when making recommendations, offering solutions and enforcing best practices through teams.
• Follow-up on unresolved issues in a timely manner that may require rescheduling of projects and/or staff.

Who can apply

• Bachelors or Associates Degree and 4 - 6 years in a professional services firm as an external client server or resource management professional
• Strong Microsoft office skills, specifically with Excel
• Strong written and verbal communication skills, ability to communicate both verbally and written with diverse audiences at all levels of the organization.
• Effective organization and time management skills and ability to manage multiple tasks required
• Strong attention to detail
• Minimum 4 years of relevant scheduling experience or LOB/Service Line experience – Required

About RSM

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