R Systems International
Customer Success Associate
Job · Full-timeIn OfficeDelhi (Delhi / New Delhi)Entry Level (0–2 years)1 openingImmediate / Rolling
About this role
Start your career at R Systems International in Delhi as a Customer Success Associate. This is a full-time, entry-level position where you will be supporting customers and success metrics, supported by senior mentors and exposed to real business challenges and industry-standard tools.
About the…
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Skills you'll use
CommunicationCRMProblem SolvingAdvanced ExcelCustomer SupportOnboardingRelationship ManagementEmpathyReportingTime Management
What you'll do
- Support customer onboarding and journeys
- Respond to queries and resolve issues
- Maintain customer records in the CRM
- Track satisfaction and success metrics
- Coordinate with internal teams
- Document work clearly and act on feedback
Who can apply
- A relevant degree/diploma (freshers / 0–2 years welcome)
- Foundational knowledge of Communication, CRM, Problem Solving, Advanced Excel
- Strong communication skills and a proactive attitude
- Ability to work in a team and meet deadlines
- Based in or open to working from Delhi / New Delhi
Perks & benefits
Competitive salary and performance incentivesStructured onboarding and mentorshipClear career growth and learning opportunitiesReal ownership of impactful workCollaborative, professional work cultureExposure to industry-standard tools and processes
Interview & selection process
3 rounds — typical selection flow for this role:
- 1Resume & profile screening by R Systems International's recruitment team.
- 2Practical / case round relevant to the Customer Success Associate role.
- 3Final discussion with the hiring manager on your approach, learnings and fit.
About R Systems International
About R Systems International
R Systems International is a global product-engineering and digital-solutions company providing software development, cloud and analytics services. It is headquartered in Noida, Uttar Pradesh, India.
R Systems International hires interns in Noida and reviews…
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