
KAM - Team Lead - Paytm Travel (Bus)
About this role
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Skills you'll use
What you'll do
- Revenue & Performance Management
- Own and drive revenue targets, load factors, and seat fill rates for your region.
- Collaborate with central pricing and analytics teams to implement dynamic pricing strategies.
- Track revenue leakage, cancellations, and penal charges; work with operators to resolve issues.
- Market & Competition Analysis
- Regularly benchmark fares, seat inventory, and operator quality against regional competitors.
- Provide actionable insights on price trends, route-level demand patterns, and consumer behavior.
- Recommend product/UX changes based on feedback from operators and market observations.
- Operational Excellence
- Monitor SLA adherence on seat confirmations, refunds, and cancellation handling.
Who can apply
- 2–6 years of experience in bus ticketing, logistics, e-commerce, or B2C travel partnerships
- Prior experience working with state transport corporations or regional aggregators is a strong plus
- Strong commercial acumen with negotiation experience
- Data-savvy: Comfortable working with dashboards, Excel, and BI tools to derive insights
- Deep understanding of regional travel patterns, fares, and operational intricacies
- Excellent communication skills in English and the local regional language
- Willingness to travel extensively across the assigned territory
Perks & benefits
About Paytm
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