Program Manager, EMEA and JAPAC Contingent Workforce

About this role

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Skills you'll use

What you'll do

• This position calls for someone who possesses a strong operations mindset, who loves improving processes, and proactively goes the extra mile to support and provide direction to our assignment managers and program stakeholders. This person is a self-starter, flexible, has a high level of integrity and has a bias to action, follow-up, and follow-through. The ideal candidate is detail-oriented, thrives in a fast-paced, team-oriented, collaborative environment, and executes with excellence.
• Partner with procurement, finance, IT and AP in developing processes and systems to effectively manage and support the contingent workforce in JAPAC and EMEA
• Guide and work with MSP, VMS and staffing providers to ensure business processes and procedures are being executed with excellence for quality hiring manager and candidate experience
• Hold MSP, VMS and staffing providers accountable to SLAs and KPIs
• Lead and administer CW projects with MSP, VMS and internal teams
• Manage and administer the end to end temp lifecycle for MSP out-of-scope countries (this includes but is not limited to requisition management, performance escalations, extensions, terminations, contracts and billing queries)
• Be a consultative advisor and educate the business on best practices when engaging contingent workers
• Develop and maintain strong relationships with organizational leaders and partners including in-house employment counsel, organizational workforce management teams, privacy, procurement, AP and commercial counsel
• Onboard staffing agencies, facilitate RFPs and administer agreements in collaboration with legal and procurement
• Support Global Program Manager in the implementation of MSP and VMS services in JAPAC and EMEA countries

Who can apply

• Required Qualifications
• Bachelor's degree or equivalent practical experience.
• 5+ years of experience in contingent/extended workforce management managing contingent workforce program projects, developing and implementing policies, and overseeing end-to-end contractor lifecycle (from hire to exit/conversion)
• 2+ years of experience in partnering with procurement and legal to negotiate and finalize staffing agreements with staffing agencies and payroll providers

About Palo Alto Networks

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