HR Systems Support Analyst

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Skills you'll use

What you'll do

• Be the internal subject matter expert across all people related systems and representative from a HR systems perspective in relation to HR system queries from management, employees, and external agencies as required
• Support the identification and coordination of internal policy changes and procedures that affect people related systems
• Drive for continuous improvement in people related systems, processes, and integration
• Provision of second line functional system support and advice / guidance on people related systems and applications to the HR team and the business
• Collaborate with the HR Systems and Payroll teams on general system maintenance issues / tasks including defect management, system improvements, and user acceptance testing for people related systems changes and updates
• Analyse and maintain all people related system access, ensuring appropriate controls are in place
• Ensure relevant documentation is available for all people related systems / application processes and procedures
• Assist on HR system projects where required e.g. system upgrades, large scale people and/or terms and conditions changes projects
• Support the HR Systems manager with other adhoc duties as required
• Develop documentation, training material and end user training guides to educate the broader HR team and business on how to use people related systems, tools and technologies

Who can apply

• Experience in working with HR systems, preferably in a multinational environment;
• A sound understanding of HR processes i.e. terms & conditions changes, absence, new starters, terminations, movements
• Experience in implementing and improving HR processes at an intermediate level
• Strong oral and written communication skills;
• Highly developed interpersonal skills;
• Strong PC and Microsoft package skills in particular Excel;
• Demonstrate a high level of confidentiality, tact and discretion when dealing with people
• A track record in and/or proven ability to be accountable for end-to-end process, diligence and high quality work
• A service oriented mindset, with high level of resilience and determination to achieve high quality work
• Personal commitment to and visible role modelling of the organisation's behaviours and values

About MUFG Pension & Market Services

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