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Ingram Micro

Associate Professional - Customer Support

Job · Full-timeIn OfficeDelhiFresher / 0-1 years1 opening

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About this role

Ingram Micro is hiring for Associate Professional - Customer Support in Delhi. This opening was published by Ingram Micro on their official careers board (Workday) on 13 August 2026 and was confirmed live on 14 September 2026. Job details • Company: Ingram Micro • Role: Associate Professional…

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What you'll do

Position Summary:
Takes initial customer calls and answers general questions regarding company products and services. Refers callers to appropriate resources including inbound sales, billing, technical support, etc. Follows-up to customer inquiries regarding orders, shipment tracing, returned goods, etc. May determine caller eligibility for technical support and transfers calls to technical support queues. Other responsibilities include data entry, use of internal databases to answer customer questions and writing internal/external non-technical documentation. Documents customer concerns and forwards complaint trends to appropriate departments.

About Ingram Micro

It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description: Position Summary: Takes initial customer calls and answers general questions regarding company products and services. Refers callers to appropriate resources including inbound sales, billing, technical…

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