Product Manager

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Skills you'll use

What you'll do

• Own the delivery plan for the Hospital Management Information System across all three phases — sequence, dependencies, and the critical path to the first hospital go-live
• Drive the product roadmap for the modules hospitals actually use, and hold the line between what a customer asks for and what belongs in the product
• Collaborate across engineering, design, domain and clinical advisors to define success measures, priorities and implementation plans; manage each module from concept through to go-live
• Own scope and change control with the customer, using the later phases as the pressure valve when scope grows
• Develop the implementation plans, processes and workflows that make a rollout repeatable from the second hospital onwards
• Be the single point of accountability for whether the programme ships, when, and whether the customer knows
• Voice of Customer
• Translate what doctors, nurses, billing staff and hospital management need into user stories, through continuous discovery — floor visits, interviews, and time spent watching the work as it is actually done
• Use both usage data and direct feedback to judge whether a feature is working, and to inform what comes next
• Analyse trade-offs across customer value, clinical benefit, cost and effort

About India Health Link

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