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IN553 Guidehouse India

Service Desk Engineer

Job · Full-timeIn OfficeChennai2-3 years1 opening

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About this role

IN553 Guidehouse India is hiring for Service Desk Engineer in Chennai. This opening was published by IN553 Guidehouse India on their official careers board (Workday) on 2 September 2026 and was confirmed live on 14 September 2026. Job details • Company: IN553 Guidehouse India • Role: Service Desk…

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Skills you'll use

ServiceNowRecruitmentCommunication

What you'll do

Work as a Service Desk/ helpdesk/desktop support Engineer.
Will provide technical assistance to Global users
Recognize, diagnose, research, isolate, and resolve problems through engaging discussions with users.
Troubleshoot and resolve technical issues related to operating systems, MS Office applications, email, special applications, Internet connections, and hardware/peripheral equipment
Route more complex problems to our internal next-level IT support staff by following correct processes and procedures.
Solve complex, non-routine problems and determine innovative solutions through cost/benefit analysis
Work in night shifts, to support users in USA and various other locations.

Perks & benefits

At Guidehouse India, we are committed to supporting the well-being of our people and their families at every stage of life. We offer competitive compensation and a comprehensive benefits package designed to help you thrive both inside and outside the workplace.Our benefits include resources such as in house physician consultations, nutritious food options at the workplace, and confidential counseling through our Employee Assistance Program, along with other wellness focused offerings that support your overall well being.Our comprehensive learning and development programs ensure you’re continuously upskilled and ready to tackle what’s next, so you can shape your own career path while contributing to meaningful, purpose driven work.Important Fraud NoticeAll official recruitment communications from Guidehouse will come from email addresses ending in @guidehouse.com or @myworkday.com. Guidehouse never charges fees, requests money transfers, or collects payments from educational institutions for recruitment events. Please do not share banking or personal financial information with anyone claiming to represent Guidehouse for hiring purposes.If you have visited our website to explore career opportunities or to apply for a position and have questions, please contact the Guidehouse Recruiting team at IndiaRecruiting@guidehouse.com. All information you provide will be kept confidential and used only as required to support the recruitment process.To learn more about Guidehouse in India, visit www.guidehouse.com/india.Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

About IN553 Guidehouse India

Job Family: User Support (India) Travel Required: None Clearance Required: None Service Desk Engineer What You Will Do: • Work as a Service Desk/ helpdesk/desktop support Engineer. • Will provide technical assistance to Global users • Recognize, diagnose, research, isolate, and resolve problems…

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