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IDFC First Bank

Senior Operations Specialist - Retail Assets Operations

Job · Full-timeIn OfficeThane3-5 years1 opening

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About this role

IDFC First Bank is hiring for Senior Operations Specialist - Retail Assets Operations in Thane. This opening was published by IDFC First Bank on their official careers board (phenom) on 8 September 2026 and was confirmed live on 14 September 2026. Job details • Company: IDFC First Bank • Role…

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Skills you'll use

CommunicationCustomer Service

What you'll do

The Senior Operations Specialist – Retail Assets Operations plays a key role in driving customer satisfaction by delivering excellence in loan servicing operations. This role focuses on reengineering processes, enhancing digital customer journeys, and aligning operational execution with the bank’s strategic goals. The incumbent will collaborate with internal stakeholders to redesign workflows, improve service quality, and ensure compliance, while managing a team and overseeing service delivery across various loan servicing functions.

Who can apply

The Senior Operations Specialist – Retail Assets Operations plays a key role in driving customer satisfaction by delivering excellence in loan servicing operations. This role focuses on reengineering processes, enhancing digital customer journeys, and aligning operational execution with the bank’s strategic goals. The incumbent will collaborate with internal stakeholders to redesign workflows, improve service quality, and ensure compliance, while managing a team and overseeing service delivery across various loan servicing functions.

About IDFC First Bank

Job Requirements About the Role The Senior Operations Specialist – Retail Assets Operations plays a key role in driving customer satisfaction by delivering excellence in loan servicing operations. This role focuses on reengineering processes, enhancing digital customer journeys, and aligning…

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