Branch Operations Manager - SCF

About this role

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Skills you'll use

What you'll do

• · Maintain audit-ready documentation and records for all operational activities.
• · Coordinate with internal audit teams during periodic and surprise audits.
• · Address audit observations and ensure timely closure of audit points.
• · Implement corrective actions and process improvements based on audit findings.
• · Ensure branch operations are aligned with company’s SOPs and regulatory norms.
• 4. Customer Service & Coordination
• · Act as a point of contact for customer queries related to documentation and disbursal.
• · Coordinate with sales, credit, legal, and technical teams for smooth file movement.
• · Ensure timely communication and updates to customers and stakeholders.
• 5. Disbursal & Post-Disbursal Activities

Who can apply

• Navigate to URL to fetch1. Loan Processing & Documentation
• · Scrutinize and verify loan application documents for completeness and accuracy.
• · Ensure timely login of files into the system and coordinate with credit and legal teams.
• · Manage document collection, validation, and storage as per company policy.
• 2. Compliance & Risk Management
• · Ensure adherence to internal policies, regulatory guidelines, and audit requirements.
• · Monitor KYC compliance and flag discrepancies.
• · Support internal and external audits with required documentation and clarifications.
• 3. Audit Responsibilities
• · Maintain audit-ready documentation and records for all operational activities.

About Godrej Industries Group

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