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Everseen

Quality Assurance - Tech Support

Job · Full-timeIn OfficePune3-5 years1 opening

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About this role

Everseen is hiring for Quality Assurance - Tech Support in Pune. This opening was published by Everseen on their official careers board (lever-eu) on 1 September 2026 and was confirmed live on 14 September 2026. Job details • Company: Everseen • Role: Quality Assurance - Tech Support • Location…

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Skills you'll use

LinuxCommunication

What you'll do

As an QA - Technical Support, you will be responsible for monitoring, evaluating, and improving the quality of technical support interactions to ensure a high level of customer satisfaction and operational excellence. You will work closely with Tech Support Engineers, Subject Matter Experts (SMEs), and Operations teams to conduct quality audits, provide actionable feedback, identify improvement opportunities, and ensure adherence to support processes, quality standards, and service level expectations.

Who can apply

Graduation in Engineering background
3+ Years experience
Linux knowledge is must, RHCSA certification will be plus
Knowledge of quality frameworks, audit methodologies, and continuous improvement principles
Good Knowledge of Microsoft 365 suite
Good communication skills
Strong leadership skills
Problem solving mindset

About Everseen

Everseen: A leader in vision AI solutions for the world’s leading retailers. The Role As an QA - Technical Support, you will be responsible for monitoring, evaluating, and improving the quality of technical support interactions to ensure a high level of customer satisfaction and operational…

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